Privacy Policy
Welcome to the Site (UKPackleader.co.uk). Updated 1st July 2010
We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (”Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by UKpackleader.co.uk (collectively, “Services”) (”Authorized Customers”).
“Personally Identifiable Information” refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.
What Personally Identifiable Information is collected?
We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: the names, addresses, phone numbers and email addresses of Authorized Customers.
How does the Site use Personally Identifiable Information?
We use Personally Identifiable Information to customize the Site, to make appropriate service offerings on the Site. We may email Visitors and Authorized Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.
With whom may the information be shared?
We may share aggregated information about our Visitors, including the demographics of our Visitors and Authorized Customers, with our affiliated agencies and third party vendors. We also offer the opportunity to “opt out” of receiving information or being contacted by us or by any agency acting on our behalf.
How is Personally Identifiable Information stored?
Personally Identifiable Information collected by Ukpackleader.co.uk is securely stored and is not accessible to third parties or employees of Ukpackleader.co.uk except for use as indicated above.
What choices are available to Visitors regarding collection, use and distribution of the information?
Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us @ Jason (at) UKPackleader (dot) co (dot) uk.
What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers on the Site?
Your Site has entered into and will continue to enter into partnerships and other affiliations with a number of vendors. Such vendors may have access to certain Personally Identifiable Information on a need to know basis for evaluating Authorized Customers for service eligibility. Our privacy policy does not cover their collection or use of this information.
We will disclose Personally Identifiable Information in order to comply with a court order or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.
How does the Site keep Personally Identifiable Information secure?
Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.
How can Visitors correct any inaccuracies in Personally Identifiable Information?
Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at Jason (at) UKPackleader (dot) co (dot) uk.
What happens if the Privacy Policy Changes?
We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.
Links:
This web site contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.
Terms and Conditions
What happens when a booking for a dog behaviour session is made?
When you contact UKpackleader.co.uk by email or by telephone, and make a booking for a time and date for UKpackleader.co.uk to visit your home to undertake a dog behaviour session.
You the customer will be emailed a confirmation of the booking including these terms and conditions explaining the cost of the session and all that entails below.
You the customer will reply to UKpackleader within 24 hours by email to confirm your booking time and date mutually agreed by you the customer and UKpackleader.
When you the customer reply to the email you will be asked to state that you agree to the terms and conditions set out before you.
If you agree to these terms and conditions you will have the booking time and date agreed between you the customer and UKpackleader confirmed and you enter into a legal and binding agreement.
If you do not agree to the terms and conditions reply to the email saying I do not agree and then your booking will not be confirmed.
Once you agree to the terms and conditions you immediately enter into a written agreement confirmed by email, to honour that time and date chosen and agreed upon, unless either party cancels that agreement.
If for what ever reason you the customer have to cancel your agreement before the session takes place you will be liable to pay a £20 admin charge. This admin charge covers taking up a booking slot and lost revenue.
If you the customer are not available at the agreed time and date for whatever reason, after ukpackleader.co.uk has travelled to your home or premises, you the customer will be liable to pay for the full cost of the dog behaviour session which at the moment is £CALL. This charge covers my time, petrol costs incurred, vehicle wear and tear and also lost revenue.
UKpackleader has the legal right to reclaim monies owed from a legal and binding agreement which you the customer have entered into and confirmed by email or by writing. If this is the case you will receive confirmation from ukpackleader.co.uk requesting the full payment of monies owed. You the customer will have 7 days to make the payment which starts from the agreed time and date of the agreed dog behaviour session.
Your payment will need to be sent by recorded delivery at your expense. You are able to pay by cheque, postal order or by PayPal. The payment will need to be addressed to J. Devereux and if you pay by PayPal, the payment email is jpdevereux (at) sky (dot) com. If no payment is received you will start accruing interest at 2% daily from the agreed time and date of the dog behaviour session. For example the 8th day without payment of a session costing £50 would mean a payment required of £58.58 pence and so on at 2% daily until the payment is received. UKpackleader has the legal right to charge interest on late payments. If you require the address to send payment by post please email jpdevereux (at) sky (dot) com for details.
By visiting and using this website UKpackleader.co.uk you agree to the privacy policy in place. For Terms and Conditions Please click this link to view.
©Copyright www.UKPackleader.co.uk 2010